Ms. Sonea Sitllani
Hand phone: write to resume blaster or email Sonea Sitlla
Email: sonya535@gmail.com
PROFESSIONAL PROFILE
Objective:
To apply my knowledge, hard work, skill & passion to my professional background in order to achieve my targets and utilize the opportunities available for meeting the organization’s requirements & goals
ORGANISATIONAL EXPERIENCE
SuperbMyTrip.com – E-Commerce Executive
2013 – till date
Key Deliverables:
- Completed Amadeus course on travel and tourism
- Collaborated with hotels, airlines, car rental companies, cruises etc under one roof
- Booking hotels, airline tickets, visas
- Office management
- Accounting , petty cash management
- Recruitment, Attendance , maintaining documents of employees
Times Group – Executive Assistant
2011 – 2012
Key Deliverables:
- Attending Calls
- Dairy (Time) Management & Planning
- Fixing Appointments, Arranging meetings, Video Calls & Conferences
- Maintaining records, writing minutes of meetings
- Co-ordinating with departments for smooth functioning of the organization
- Day Plan & Report analysis with maintaining Office Discipline
- Handling events such as Times Property Expo at J W Marriott 9-10-11 Dec 2011
- Handling employee grievance
- Handling HR requirements of the company
- Co-ordinating with Accounts for vendor payments
- Drafting emails and coordinating with the Human Resource Department for the employee requirements
The Entertainment Hub - Administrative Executive
2010 – 2011
Key Deliverables:
- Back office support for the Jagjit Singh Concert (Indore).
- Sending daily reports for the T.E.H group to the Manager and Directors of the company.
- Sent mailers to customers daily for Online Marketing.
- Creating online accounts for marketing on Linkedin.com, Face book, and Twitter.
- Maintaining attendance, office management and recruitment for the event management vertical.
- Handled a team of 5 professionals: Business Development, Artist Coordinator, Market Research and Graphic Designer, Operations Executive and hired them for the company.
Call Centre Work Experience
Key Contributions:
- 2002 – 2003 Customer Service Executive (3 G Australia).
- 2005 – 2006 Sr. Executive Back Office – (Barclays Bank UK, Intelenet Global Services).
ACADEMIA
Duration: 2 years (2007- 2009)
MBA with concentration in Human Resources and Marketing
Indian Institute of Planning & Management, Mumbai
- Dual Degree awarded from IMI, Brussels + IIPM, Mumbai on September 2010
- Selected as Class Representative
Master of Commerce (Part I) - Specialization in Human Resources and Marketing
Mumbai University, (2005-2006)
Duration: 2 years (2004- 2005)
Graduate Certificate in Professional Accounting
Griffith University, Australia, (A certification program)
- Selected as the International Residential Students Advisor for an on campus part time job
Bachelor of Commerce
Mithibai College, Mumbai University, 2002
ACADEMIC PROJECTS
Company: Amul India (Gujarat Cooperative Milk Marketing Federation (GCMMF)
Duration: 3 months
Organizational Development Project
Survey done on several employees of Amul India to test the hypothesis that a change in compensation package affects the productivity of the employees & in turn the organization’s effectiveness, & turn-over
Summer Internship: Archana Kochhar (Fashion Designer)
Duration: 3 Months (March ‘08 – May ’08)
- Established cross-selling contracts of the employer with L’Oreal, and Maybelline
- Contribution in business expansion with several new outlets
INTERNATIONAL EXPOSURE
Griffith Univ. (Australia) – International Student Advisor
University of Bern (Switzerland) – Part of MBA
- Participated in case studies & seminars arranged by World Trade Organization.
- Attended lectures on HR & International Marketing by Professors from Univ. of Bern
- Voluntary work as TV Anchor & Host with Anjali TV USAfrom September 2009 – March 2010 at Chicago.
- Visited Turkey & Singapore on Visitor’s Visa.
COMPUTER LITERACY
Duration: 3 years (Selected as MISS NIIT – Talent & Personality contest)
Computer Software Certification
NIIT, Mumbai 2002
PERSONAL DOSSIER
Year Of birth: 1981
Marital Status: Single
Languages known: English, Hindi, Sindhi
