HQ SOUTHERN COMMAND, ORDANANCE BRANCH, PUNE - Latest Opening

Employment News Notification No: 38 (16-Dec to 22-Dec) - HQ SOUTHERN COMMAND, ORDANANCE BRANCH, PUNE - Latest Openings for Material Assistants, LDC, Fireman etc

HQ SOUTHERN COMMAND, ORDANANCE BRANCH, PUNE
Name Of Post : Material Assistants, LDC, Fireman etc
No.of Vacancies : 818
Last Date :21 Days After Publication


Apply Online : http://www.ofdr.gov.in/rect.html

Resume Blaster: RBID - 01170314 - Profile of Amit Kailas Kulunge, B.E (Electronics) Graduate with 4+ years of experience.

Resume Blaster: RBID - 01170314 - Profile of Amit Kailas Kulunge, B.E (Electronics) Graduate with 4+ years of experience.

Amit Kailas Kulunge

Pune

) 9545673366, 8149604749     

+   am7itkk@gmail.com, am_itkk@yahoo.co.in

Objective:

Dreams to be an important and vital mechanism of the electronics industry that would be responsible for creating intelligent and efficient resources. Also wants to become one of the Best Business and System Analysts by accepting challenges in the field of Engineering. To design unique and state of the art applications with 100% successful Business Implementation.

Working Experience: 3yr + 1yr = Total 4 year

Current Working Job Profile: Currently working at Ravin Cables Ltd. as a Sr. Testing Engineer. Responsible for all testing related activities including L.T & H.T. cables. Working Experience is for 3 year.

Previous Working Job Profile: Worked for Idea Post Paid Retention department at Sparsh BPO Ltd for a 1 year.

Software Proficiency:

Working Experience	Experienced to work in SAP environment.
Programming Languages	VHDL, Core & Advanced JAVA, C, C++, ORACAL, SQL, Android.
Databases	SQL server 2008.
Operating Systems	Windows 98, 2000, XP, Windows 7/8
Concepts	OOP’s, DBMS, RDBMS Software Engineering.

Project Work (B.E.)

Definition                 : Implementation of 8255ppi Using VLSI  was done in final year as a project. By recognizing the importance  of controllers this topic was handled. Basically this IC was used for  port Expansion in controller based applications (in hardware).This technology is used in every Processor for port expansion. This used as soft core. We are implemented Mode0 and Mode1 of 8255ppi using VLSI.                                                           

Duration                   : 6 months

Language Used        : VHDL

Project Work (T.E.)

Definition                 : Automation Using Personal Computer was done as mini project

in the third year. In our system we are using PC (personal computer) for switching of different devices operating at 230V ac.  perform the control of the switch of the different devices that is the relay control. Using parallel port for control of different devices by individually selecting different pins by sending hex data to the port. System could also be used for checking the status of different devices connected to it so as to have better control and to prevent accidental switching of device

Duration                   : 3 months

Language Used        : C

Academic Profile

Examination	Year Of Passing	University/Board	Percentages (%)
B.E.(Electronics)	2004-2008	Pune.	55 HIGHER IInd
H.S.C.(Science)	2002-2003	Pune	65
S.S.C.	2000-2001	Pune	78

Personal Profile

Date of Birth	: 1985.
Marital Status	: Married.
Nationality	: Indian.
Languages Known	: English, Hindi and Marathi.
Hobbies	: Drawing (sketching).

Extracurricular Profile

• Successfully Completed Govt. Drawing course.
• Like to act in play’s

About Myself

I am very flexible & capable to adapting to new environment easily, strong inclination to grow & achieve higher goals through teamwork & self-motivation. I am highly dynamic, team spirited & result-oriented individual, love to companionate with other. I would like to have good health & like to lead life which gives me a role to make other life prosperous & happy.

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Resume Blaster: RBID: 01040214 - Profile of Manisha Wuthoo Singh an Msc Graduate with 8+ years of experience

Resume Blaster: RBID: 01040214 - Profile of Manisha Wuthoo Singh an Msc Graduate with 8+ years of experience

Manisha Wuthoo Singh

Pune.                                                                    

Mobile : 9890015317

E-mail ID : manisha_wuthoo@rediffmail.com 

CAREER OBJECTIVE

Looking forward for a challenging & dynamic career, utilize my qualification & skills for sustaining excellence through continuous improvement so as to achieve best possible results & optimum growth for the organization & myself.

WORK EXPERIENCE

May 2012 – Till Now

IBM Global, Tetrapak India Private Limited (On rolls with Kelly Services), Pune

Talent Sourcing Recruiter – Lateral/Mid-Level Hiring. 

• Handling IBM/Tetrapak as the APAC RPO clients for Kelly OCG
• Handling End to End Lateral/Mid Level Hiring which involves sourcing the profiles, short listing the candidates, taking HR/Personal rounds, scheduling them for technical rounds, negotiating on compensation, taking salary approvals, rolling out the offers.
• Managing vendors, their invoices.
• Handling a team of two.
• Taking care of niche hiring. 

Achievements 

• Have been awarded as the Recruiter (APAC) of the year for closing maximum number of positions.

January 2010 – December 2010

Wipro BPO, Pune

HR Executive 

• Handling Volume Hiring for Agent Level through Direct (Walkin, Adds, Job Portals, Mailers, SMS’s, etc.) & Vendors.
• Involved in End to End Recruitments which involves conducting various rounds of interviews, performing the Reference Checks.
• Negotiating salaries, rolling out the offer letters.
• Taking care of Redeployments, wherein candidates need to be redeployed from one process to the other, if they don’t clear the initial training.
• Taking measures to encourage Employee Referrals.
• Sourcing New Vendors to tie up with.
• Handling a team of two members.

Achievements 

• Attended several trainings for Recruitment Process & was awarded for Process knowledge.

November 2008 – November 2009

Aurojobs, A Division of Auro Consultants Pvt. Ltd., Pune.

Head – Recruitment 

• Joined as an Executive & started recruiting people for Lower & Middle Level Positions.
• Got promoted to Head & handled a team of 4 members for recruiting people for Managerial (Executive) Levels into various sectors like IT, BPO’s, Automobiles, Engg, Retailing, Sales & Marketing, and Production etc.
• Clientele includes Tech Mahindra, Sparsh, Cadbury, Remote Control Media, Venkateshwara Hatcheries, Influx India Pvt. Ltd., Flash India Pvt. Ltd., Guardian Holidays Pvt. Ltd., Reliable Autotech Pvt. Ltd., Advik Hi Tech Pvt. Ltd., etc.

December 2006 – November 2008

IBM Daksh- Pune

Senior Executive – Escalations Team 

• Worked as executive for Internet Service Provider – a technical process where in queries related to internet , computers & establishing a wired or a wireless set up are resolved for oversees (UK) customers.
• Got Promoted to Senior Exe. in October 2008 & started working with Escalations Team Wherein the job profile was to check what agents are doing & give relevant feedback to them.

Achievements

•  Always being ranked in first 10 employees.

TRAINING AND PROJECTS

Summer Training

Worked as a Summer Trainee on a Project entitled “Establishing Potential for Marketing Research for pharmaceutical Industries” for Metric Consultancy, Pune, under the guidance of Mr. Dharmadhikari, Director, Client Services, from May 2005 to July 2005.

Project Training

Worked on a Project entitled ‘Water’, which was primarily to see whether the diseases in Pune are occurring due to the utilization of contaminated water or not, at H. V. Desai College of Arts, Commerce & Science, Pune, under the guidance of Dr. Abhyankar in 2004.

Worked on a Project entitled “Assessment of Genetic Fidelity of Invitro        Propagated Grapevine Cultivar ‘Crimson seedless’ through ISSR, RAPD and SSR Markers”, at National Chemical Lab., Pune, under the guidance of Dr. Rawal from Dec 2006 – March 2006.

Presentations 

• Given Presentations on the following Topics:
• Cytoplasmic Phospholipase A2 expression in human colon adenocarcinoma is correlated with Cyclooxygenase-2 expression & contributes to Prostaglandin E2 production
• Direct assembly of gold nanoparticle ‘Shells’ on polyurethane micro sphere ‘Cores’ & their application as Enzyme Immobilization Templates.
• Genetic stability & uniformity of Foeniculum vulgare Mill. Regenerated plants through Organogenesis & Somatic Embryogenesis.

EXTRACURICULAR ACTIVITIES 

• Bagged 2nd position in Inter School Science Quiz Competition at Abhinav Theatre, Jammu.
• Bagged 3rd position in an Inter School Seminar Competition on the topic entitled ‘Women Liberation’, at Abhinav Theatre, Jammu.
• Got a Silver Medal for soliciting donations for ‘Help Care Society’.
• Participated in a workshop on ‘Environmental Pollution Treatment Technology’, at H. V. Desai College, Pune.
• Participated in a Workshop on ‘Scientific Sketching and Labeling Skills in Zoology’, at H. V. Desai College, Pune.
• Served as a Camper in a ‘Nature Study/Trekking Camp’, at Patnitop, J & K.

ACADEMIC CREDENTIALS 

• Masters of Science (Biotechnology Honors), 2006, University of Pune, 5.1 (GPA) with subjects Molecular Biology, Microbiology, Virology, Genetic Engg, Genomics & Proteomics, etc.
• Bachelors of Science (Microbiology Honors), 2004, University of Pune, 60% with subjects Botany, Zoology, Chemistry, Microbiology.     
• Senior Secondary Exams (Science Honors), 2000, Jammu & Kashmir Board, 70% with subjects Biology, Physics, Chemistry, English. 
• Secondary School Exams, 1998, Jammu & Kashmir Board, 70% with subjects Hindi, English, Biology, Social Science, Mathematics.

SCHOLARSHIP: J G K Khosa Foundation Scholarship

Bachelors and Masters Education was funded by J.G.K. Khosa Foundation   from 2001-2005.This foundation based in US funds higher education of Kashmiri students on merit basis.                                

PERSONAL DETAILS

Year of Birth:     1983             

Languages:        Hindi, English, Kashmiri, Marathi.

Mail ID:             manisha_wuthoo@rediffmail.com

COMPUTER AWARENESS

• Familiar with MS Windows-Microsoft Word, Excel & Power Point

REFERENCES

On Request

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Resume Blaster: Profile of Amit Mahale an 5+ years experience professional with ITIL Certification

Resume Blaster: Profile of Amit Mahale an 5+ years experience professional with ITIL Certification.

Amit Mahale                                                  ITIL CertifiedV3 (EXIN)

Professional Profile:-

The Service Desk Team Lead’s role is to oversee a group of Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Team Lead will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level.

1) Incident Management                                     2) Change Management
3) Asset Management                                         4) Service Desk Management                   

5) Client Relations                                               6) Project Management

7) Team Management                                          8) Vendor Management

9) Project Planning                                              10) Project Coordination

KPIs &  Key Tasks:-

Incident and Problem management:-

• Responsibilities for ensuring Client problems are resolved effectively, with minimum disruption to the Client.
• Responsible for ensuring progression of all incidents/ problems/ change according to specific SLA. Escalation of the problems occurred to the senior management.  
• Responsible for Service Management (a blend of Situation, Problem, and Incident & Change management). Developed modules & action plans for teams to eliminate mistakes this role involves not only reviewing problems but identifying process improvements, ensuring that correct RCAs have been performed across the problem records for severity 1 and severity 2 incidents.
• Following ITIL practices; possess high level of experience in customer support capacity. Possess certain set of skills and technical expertise, with abilities that enable a quick response to incidents, ability to perform and analyse tasks, as well as to communicate effectively with constituency and other external contacts.
• Operations Managements; Formulating & implementing procedures for daily operations and internal reporting systems for monitoring productivity. Managing MIS to top management and conducing auditing of various works done on the production Floor on a daily basis. Handling internal adjustment on the production floor for the new joiners. 
• Process Transition/ Enhancement; Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximise customer satisfaction level.
• Creating & implementing workflows to facilitate structured support in all areas and issues. Sending reports to top management and maintaining agreed SLA & thereby focusing on maximizing Customer Experience with the target of Zero Executive Escalation. 
• Quality Management; Ensuring a high-quality customer experience, analysing CSAT (Customer Satisfaction), elevating customer satisfaction, while adhering to the SLAs. Setting out quality standards for operational areas and ensuring adherence to quality standards. Monitoring agent calls, analysing performance and providing valuable feedback as well as charting out plans for improvement in quality. 
• Team Management; Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members. Planning targets, monitoring them and ensuring achievement of overall targets on a daily, weekly & monthly basis. Creating and sustaining an environment that fosters development opportunities and motivates high performance through effective management. 
• Training & Development; Conceptualizing & developing need based training modules for developing multi skilled work force for cross utilization within sub processes for optimum efficiency. Arranging Refresher Training for teams (Based on QA reports, QA feedback, live monitoring). Reviewing, evaluating and updating Product training modules as needed, and communicating the changes to the business owner. 
• Managing Service Operations with focus on achieving the pre-defined targets.
• Adhering to service procedures for optimising operational effectiveness of the products for the customers.
• Performing troubleshooting to determine cause & recommending corrective actions.
• Handling service delivery functions, to ensure end-to-end ownership of incidents and service requests. 
• Result driven with exceptional practical judgement & with details skills developing process improvement, risk management & team management.
• Assisting in the creation of documentation and enforcement of product and performance standards.
• Strange operational process improvement background through effective cost reduction, tactical planning, productivity gain.
• Supervising all Client reports and internal management reports (including Service Performance Review, Balanced Scorecard, Customer Satisfaction Survey, etc).
• Involved in real time administration of various queues, designing models for attrition control, SLA reporting & volume arrival analysis
• Taking continuous improvement initiatives ensuring the operation meets the KPIs as set out in the SLA. .
• Seeking opportunities to improve services within own area of responsibility
• Identifying training needs and ensuring agents are provided with appropriate developmental programs.
• Helping the representatives to meet their individual targets by training, call calibrations, monitoring & regular feedbacks. 
• Motivating agents for current level position as well as grooming them for next level. 
• Attend and provide updates on all the issues on the Customer Daily Availability call. 
• Ensure that the correct Technical teams are engaged and proper focus is paid to outages and recovery. Identifying levels of IT Service availability for use in Service Level Reviews with Customers. IT Infrastructure Capacity Planning in co-ordination with the client. 

Working as PMO:-

KPIs &  Key Tasks:-

• Assist and advise leaders, managers, and teams to the best use of project management disciplines and approaches within a fast-paced, high tech environment 
• Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete 
• Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects 
• Assist in managing enterprise level resource allocation, including adjustments based on emerging business or technical opportunities and challenges
• Assist with establishing PMO stakeholder management plan and implementation of the communication framework
• Working in a Project Office under the management of PMO Senior Analyst 
• Providing basic guidance on individual project proposals. 
• Successful administration of project management framework, processes, and tools
• Support the creation and improvement of processes, procedures, and tools
• Effective tracking and communication of project status and metrics
• Working knowledge of a range of diagnostic Utilities, including Network Monitoring Systems, Active Directory Tools, etc.
• Demonstrated progressive / 3 years’ experience in the management of a technical support team.
• Proven track record of developing and providing Service Level Agreements and Service Desk deliverables.
• knowledge of project management Understanding of the principles and frameworks of successful project management from a support perspective
• Understanding of project delivery and acceptance processes within a fast-paced business environment
• Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
• Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large group’s Strong relationship building and interpersonal skills.

Professinal Experience:-

Currently working with System plus As Service desk Consultant from Jan-2013 to till date.

Green Networks (Network Infrastructure Company) Service desk team lead & Senior Analyst PMO:-Jan 2010 to July-2013.(Leading Team of 10 SD Members)

Promoted to Team lead position after one year of employment (2011)

Ocean Techno solutions. (Network Infrastructure Company):-Jan2009-2010(1Year)  L1 & L2 Service Desk Associates.

Technical Skill:-

Operating Systems	Windows 2000/2003/2008/XP/VISTA/Windows 7
Software	MS Office 2003/2007 & other software installations.
Networking	MS-Visio Networking designing.
Project management	Preparing the Project doc, Initiating the Project executions.
Outlook	2007/2010 setup
Resource Management	Resource utilization, Team management.

Key Achievements:-

• Reduced user call-back rate by 20% through accurate assessment of root causes of technical issues and consistent implementation of appropriate solutions
• Recording and tracking service requests, including incidents, until closure & verification with the user.
• Requesting incident classification and initial support, including forwarding to Second level, within Service Level Agreements (SLA).
• Involved in the recruitment of new staff. Praise team members and creates a positive working environment.
• Ensuring all administrative and IT records are entered and updated correctly. Providing prompt and accurate information on individual performance.
• Providing management information regarding the ongoing projects and recommendations for service improvement.
• Outperformed peers by maintaining outstanding record of technical support service, resolving 95% of all trouble tickets without escalation to senior support specialists.
• Substantially increasedsecurity and performance of systems by initiating installation of new anti-virus software and critical operating system updates

Personal Characteristics

• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong interpersonal and oral communication skills.
• Skilled at working within a team-oriented, collaborative environment.
• Ability to present ideas and solutions in business-friendly and user-friendly language.
• Ability to conduct research into e-mail software issues and products as required.
• Highly self-motivated and directed.

  

Relevant Training and Certifications

• ITIL Exin (V3) certified.
• Diploma in Computer Hardware and Maintenance
• Diploma in Certificate in Information Technology
• Maharashtra State Certification in Information Technology.

E DUCATI ON & TRAINING:-

• BCA(TILAK MAHARASHTRA UNIVERSITY) (2012)
• MBA (IT) Pursing: - Bharati University (2^nd  Year)

Passport no:-J6270763

Personal Details:-

Gender: - Male                                                               Marital Status:-Married

Email-Id:- Amitm830@Gmail.Com

Cell No:-9767749724

Language Known:-

English, Hindi, Marathi (Read And Write)                                                     

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