Tabish Riaz
R463 sector 14 B Shadman
Phone: +92-334-3411769
Phone: +92-334-3411769
North Nazimabad, Karachi Pakistan
Seeking for a challenging position in a reputable technology driven organization that will challenge my technical skills and use my strong analytical, planning and administrative abilities in the field of Information Technology to achieve it’s short and long term corporate objectives.
Participations & Awards
· Winner of performance bonus award in the year 2007 at NIB Bank.
· Member of IBAN Project team in Dubai Islamic Bank.
· Islamic Banking Training Certification from BankIslami.
· Received training for Logs reading from AVANZA Solutions.
· Received Long Service Award for serving Bank Islami for 3 years.
· Participated in Microsoft Imagine Cup – 2005 Competition
· (http://www.microsoft.com/middleeast/pakistan/Communities/ImagineCup.aspx)
Technical Expertise
Languages | C++, JavaScript, HTML,SQL |
Concepts | Networking (LAN/WAN), Module and System Level Testing |
Software | Core Banking Software’s (PIBAS, IMAL,Temenos T24,I-FLEX), CRM, ATM (NCR, DIEBOLD and Wincor) Applications, Biometric Attendance Software, CCTV Application Visual Studio, Open Office, Microsoft Office XP 2006, Macromedia Flash MX, and Adobe Photoshop. |
Database | SQL Server (2000,2003,2008) Microsoft Access, and Oracle 9i,11g |
Systems | Windows (NT, 2000, XP, 2008 server , windows 7 ,windows 8) and Linux |
Hardware | ATM (NCR, DIEBOLD), Biometric Device, Assembling, Trouble Shooting, hubs, switches and etc |
Professional Experience
Job as ADC Business Support Analyst
March 2013 – Present
March 2013 – Present
· Technical Support to TPS products including Phoenix (ATM Switch), Prism (Corporate Internet Banking), PRI (Pakistan Remittance Initiative), RTGS, Access (Card Production) and Insight (ATM Monitoring and Reporting tool).
· Technical Support to AVANZA products including Rendezvous (Middleware), AMBIT (Internet Banking), UNISON (Customer Relationship Management), EBPS and SMS Banking.
· Support to all Applications of Alternate Delivery Channel including ATMs, iJournal, and iDistribute and their reporting.
· Installation, commissioning, registration and connectivity of the ATM (NCR and Wincor).
· Troubleshooting and first level support to the Phone Banking, Card production, Problem Resolution and Service & Quality.
Bank Islami Pakistan Limited (Information Systems Department Head Office Karachi)
Job as ADC Support Engineer
March 2010 – Feb 2013
March 2010 – Feb 2013
· Technical Support to ATM Host Server, Middleware server (Rendezvous) and ATM monitoring software.
· Complains Resolution of ATM Card with the help of reading ATM Transaction Logs.
· Support to all Application of Alternate Delivery Channel like ATMs, I Journal, ICAM, I Watch and CRM software and it’s reporting.
· Installation, commissioning, registration and connectivity of the ATM (NCR and Diebold).
· Technical support to the Card Production system that consist of ODS card Production software, pin generation, card Production machine and HSM(Host Security Module)
· Troubleshooting and first level support to the Phone Banking, Internet Banking and ATM Card Problems.
· Biometric system that use in registration of customer Thumb and ATM Biometric for authentication. I have given lot of training session to Branch person countrywide parallel with full support and its reporting.
· Biometric Attendance Software installation in 104 branches all over Pakistan , trouble shooting and support of Bio Attendance System.
Bank Islami Pakistan Limited (Information Systems Department Head Office Karachi)
Job as System Operator
December 2008 – Feb 2010
December 2008 – Feb 2010
- Run Centralized Start of Day & End of Day Process/Operations of parallel multiple Core Banking Applications PIBAS and IMAL all over
- Run Centralized Month End, Year End Process with Generating Reports.
- Provide Core banking Application support PIBAS & IMAL to all Pakistan Branches.
- Part of System Integration and Migration from PIBAS to IMAL Core Banking Applications.
- Manage all Systems Backup.
- To coordinate with vendors to resolve the Core Banking Applications issues During System Migration.
NIB Bank Ltd. (Ex-PICIC Commercial Bank Limited- Branch Office)
Job as OG=III IT Officer
February, 2007-November, 2008
- Manages and ensures smooth functioning of the bank’s core banking system.
- Ensures effective operations and appropriate maintenance of the banking system.
- Implementation solutions to provide support to I.T operations and run Start of Day & End of Day Process/operations.
- Troubleshooting and providing quick resolution to user problems and system breakdown.
- Provide training of banking systems and in-house applications to various business segments.
- Support the day-to-day operations of the branch with a view to ensuring error free transactions and a high standard of customers’ services.
- Prepare business reports for Head Office and State Bank of
- To generate income and expense comparison report through PIBAS banking software.
- To support users regarding the IT related problems and coordinate with Head Office and vendors to resolve the user’s issues.
- To scan customers signatures from Account opening form and saved in banking software database.
- Take backup on tape cartridge on daily basis and send to Head Office.
- Setup Thin Clients.
- To install Win 2000 server, PIBAS banking application system, Online banking application system.
- To look after and update Patches on all servers and clients in data centre.
- General Banking: Issuance of Pay-Orders/ Demand Drafts / Cheque Books, processing of Internal Transfers Finalization of Inward and Outward Clearing.
Educational Qualification
Virtual University of Pakistan
2002 - 2006
2002 - 2006
Internationally Recognized & Federal Charted Degree
BS in Computer Science, Major in Programming (C, C++, Java) & Software Development (Visual Studio .NET 2005) with 2.48 / 4.0 GPA
2000 - 2002
HSC (Intermediate in Pre Engineering) Major in Mathematics, Physics, and Chemistry,
With 2nd Division.
1998 - 2000
SSC (Secondary School Certificate) Examination Major in Mathematics, Computer Science, Physics, Chemistry with 1st Division.
Personal Information
Date of birth : 30 years
Nationality : Pakistani
Marital status : Married
Language : English, Urdu
CNIC : 42101-4721846-3
Cell # : +92-3212188539, +92-3343411769
DO NOT USE OR QUOTE ANY OF THE INFORMATION IN ANY FORMS WITHOUT WRITING APPROVAL FROM Resume Blaster or Tabish Riaz.
